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Employee support coaching

Employee Support Coaching

In the 1980s businesses focused on quality. It was about doing the best for clients and providing quality products and services. The 1990s moved to the era of speed were we are being asked to do more, faster which would be possible if organisations were not in a state of constant change. In 2000 employees are constantly reporting poor or ineffective communication between themselves and management, extreme pressure with increasing workload and deadlines, working later in the day to try to catch up, lack of motivation, feelings of not being valued, and a fear of job loss within an unstable and unpredictable economy. Our aim is to offer a wide range of motivational, supportive and informative workshops throughout the year which we can tailor to suit the specific needs and interests of your employees at a time which limits interference on the working day. For example, many businesses will organise an Employee Support Coaching ‘breakfast mornings’ from 7.30 to 8.45. The employer provides tea/coffee, fruit, scones etc. We also provide Lunch & Learn workshops or evening or Saturday workshops.

Staff Training

Community First Coaching provides over 20 themed training workshops/seminars as well as bespoke training to all business arenas ensuring high quality and target training to suit the specific training needs of your business or organisation. Our training team are happy to arrange a free programme consultation (strictly confidential)

Staff Training: Sample Menu

• Individual coaching for improved performanc3

• Recognising, valuing and capitalising on your strengths

• Developing communication skills

• Positive Parenting - for working parents

• Creating a work-life balance

• Developing your role and performance

• Strategic thinking and planning for your career

• Maintaining your effectiveness with limited resources

• Managing and valuing your time, resources and role

• Understanding your unique behaviour and learning styles

• Positive Health and wellbeing workshop

• Dealing with workplace stress (individual or team coaching)

• Workplace workout - refreshing your mind, body and spirit

• Managing your self and your role through change or crisis

• Team building - extracting personal strengths

• Emotional intelligence for improved customer service

• Values & vision - working in partnership with your organisation

Mental Health@Work

“Mental Health is the emotional and spiritual resilience which enables us to enjoy life and to survive pain, disappointment and sadness. It is a positive sense of wellbeing and an underlying belief in our own and others’ dignity and worth.” Promoting Mental Health Strategy & Action Plan 2003-2008, DHSS&PS. Recent statistics from DHSS, reported that people in Northern Ireland are at greater risk of mental ill health than people in England and Scotland (Health & Well-being Survey DHSS 2001) and current statistics from the most recent Northern Ireland Labour Force Survey indicate that approximately 70,000 people suffer from an illness which has been caused by - or made worse by work. HSE. In fact The World Health Organisation has predicted that by the year 2020 depression alone will be the secondhighest cause of disease burden worldwide. This is already having an impact on businesses and organisations from every sector.

This ‘health prediction’ means that we have the opportunity as well as the responsibility to take ‘proactive’ action.

Community First Coaching's experience is that the number of employees coming to us with high levels of personal and work related stress has almost trebled in 3 years.

Many of our clients report high levels of stress or dissatisfaction within their workplace, whether it be caused by poor relationships, managing change or limited resources, or the impact of home life or personal life crisis. The Sainsbury Medical Centre estimate that the cost of lost productivity from such employees who turn up, but cannot perform well is more than £15bn a year alone and we are also aware of the millions of lost working days as a result of sporadic and long term sick leave, much of which is directly related to personal and work related stress. Community First Coaching is offering a new and cost effective approach to promote good employee mental health through:

Ongoing coaching to enhance
 • job performance

• Team motivation & morale coaching

• Employee Support Coaching (individual or team)

• Personal Development & Training

• Stress intervention coaching to reduce prolonged or sporadic sick leave

• Staff Mediation, Communication & Solution Coaching

Ideally, we would wish to set up a communication triad - This is desirable (but optional) for optimum change and benefits. Unlike other approaches which support people to cope with ‘the problem’ without actually fixing it, or offering clinical care when the employee reaches crisis point or takes sick leave. Community first Coaching recognises the need to support both individuals and business to ‘deal’ more effectively with the problem - by supporting them to take constructive actions which will focus on the ‘solution’ and gaining a win-win situation for both the employee and their employer. We also offer a free consultation / free presentation to any business or organisation who is interested in

‘Promoting Good Mental Health In The Workplace’ and will on request deliver a 45 minute presentation to a staff of 20 or more to highlight the benefits of implementing our pro-active professional coaching approach.


 
From 1990 to 1995.
Workplace stress and anxiety is a major cause of absenteeism and can account for as much as 40% of workplace sick leave. The HSE research, 'The Scale of Occupational Stress: The Bristol stress and health at work study', published in 2000, found clear links between high stress scores and adverse working conditions such as having too much to do and not being supported by managers. Looking at past research, the Bristol team suggests that from 1990 to 1995 there was a 30% increase in occupational stress. In 1995, stress, depression and anxiety was the second most commonly reported group of work-related illnesses, after backache and other musculoskeletal disorders. Yet despite huge media interest in stress and government backing for 'family friendly' workplace policies, there is no sign that the stress epidemic has peaked. In fact stressed workers appear  to be getting more stressed.
 
In 2000
Another major survey, carried out in 2000, found that almost three-quarters of senior managers claimed workplace stress was damaging their health, happiness and home life – not to mention their performance at work. This study, by the Chartered Management Institute and PPP healthcare, found a quarter of executives had taken sick leave in the past year as a result of their stress.
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 In 2005.
Depression...‘top sick leave cause’ (BBC April 2005) Depression and anxiety are now the most common reasons for people starting to claim long-term sickness benefits, researchers in London have said. They have overtaken musculoskeletal conditions such as back pain, which used to prompt most such claims, the team told the British Medical Journal.
 
In 2007/08.
An estimated 442 000 individuals in the UK, who worked in the last year, believed that they were experiencing work-related stress at a level that was making them ill, according to the Labour Force Survey (LFS).
 
By 2020.
According to the World Health Organisation, by 2020, depression will become the most serious mental health problem in the world - towering over cancer or AIDS. Fifty percent of the human population will be affected by it.
Earth Spinning
 

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There is one quality which one must possess to win, and that is definiteness of purpose, the knowledge of what one wants, and a burning desire to possess it